We are seeking a talented Pre-Sales Engineer to join our Canberra head office. In this role, you will play a key part in developing technical solutions and executing Willyama’s sales strategy in collaboration with the national sales team.
As a trusted advisor, you will build strong, lasting relationships with customers while driving the development and delivery of effective IT solutions. This role involves a mix of architectural and technical responsibilities, spanning on-premises and cloud environments, and directly contributing to the success of our projects and customer engagements.
AGSVA Negative Vetting 1 (NV1) Clearance is required.
Key Responsibilities:
Customer Engagement & Advisory
• Build strong, proactive relationships with customers, becoming their trusted advisor for consultation and solutions.
• Engage with customers and business representatives to understand their business needs, challenges, and potential IT solutions.
• Translate complex technical concepts into simple, clear language for customers and stakeholders.
• Deliver engaging, informative presentations that effectively showcase solutions and highlight business benefits.
Solution Development & Technical Support
• Understand customer requirements and work with internal teams to design solutions that align with their needs.
• Provide technical support and strategic advice to the sales team to help close deals and enhance customer engagement.
• Develop sales materials, including presentations, solution briefs, and technical documentation, to support the sales process and ensure effective communication.
Project Collaboration & Execution
• Work with internal teams to ensure a smooth build and handover to the business-as-usual (BAU) team when necessary.
• Support current and new projects, contributing to the design and execution of IT infrastructure and cloud solutions.
• Provide architectural governance across BAU operations and project delivery.
Market & Business Strategy
• Analyse industry trends, market conditions, and competitor offerings to help inform strategy and improve positioning.
• Drive business growth by identifying and developing opportunities within specific verticals or product lines.
Required Skills and Experience:
• AGSVA NEGATIVE VETTING 1 CLEARANCE IS REQUIRED
• 5+ years’ experience as an infrastructure architect with a proven track record in cloud design and implementation.
• Technical expertise in Microsoft platforms, AWS, Azure Cloud, and Office 365, with certifications preferred.
• Solid understanding of security standards and the ability to integrate them into architectural solutions (e.g., ISM, Essential 8).
• Ability to drive process and technical improvements for both customer and internal engagements.
• Proven experience in ITIL processes and architectural governance.
• Strong documentation and stakeholder management skills.
• Experience working within a Managed Service Provider environment.
Why Join Us?
• Gain valuable experience and training in Cyber Security and Governance.
• Work within a team that values learning and development.
• Opportunities for long-term career growth